Patient Testimonials
I have been neglecting going to a dentist for one and a half years despite the importance of going – the fear of the pain. The latest dentist I went to was, well … every time I saw him he put me in pain. His injections – he couldn't numb me properly. I gave up.
Then I received a postcard in the mail. The way it was worded appealed to me. One and a half months passed. It was at Thanksgiving that my sister and I received Chanukah presents from our parents. I said, "Wow! We can get our teeth fixed!" She asked, "Who are you going to?" I replied, "I got a mailer."
Three months after receiving the card, I went. I came into the office and met everyone. The way I was spoken to on the phone and the way I was treated by the assistant – he walked me to the bathroom like an old school gentleman. Then, all the high tech X-rays that take 1/10th of the time – no discomfort. The office manager had been amazing, gentle and professional, encouraging on the phone. Then, I met her and it just continued. She's comfortable and relaxed and I didn't feel her guard was up – she was very accessible.
Dr. Maddahi did all the preliminary work. I met him and liked him immediately. He is a gentle soul. I went on my gut and his gentlemanliness. He told me my bite had collapsed and I needed an entire mouth reconstruction and explained why. It was a lot to take in and very costly financially. I went home and thought about it.
I came back for a second meeting where the process was described in greater depth. I discussed everything with my Mom. She asked, "What do you know about him?" I said, "Nothing." I was tired of the disrespect of the other dentists I had seen. The dentist's evaluation was accusative and incorrect. I was so hurt. Dr. Maddahi had assessed the situation correctly. He didn't overlay his agenda on my defect and I came to a realization – it was the grinding and stress that was the source of the pain. No dentist had ever told me about getting a mouth guard. Dr. Maddahi properly diagnosed and treated me with respect.
I had chipped a tooth and decided to do a trial run and get an injection. Dr. Maddahi told me that I did not need an injection. He laughed and said this is the first time a patient has asked me for an injection when it was not needed. Dr. Maddahi gave me an injection. He asked, 'How are you doing?" I said, "I'm ready." He said, "It's done." I didn't realize it was already done. It amazed me. When the medicine wore off it vaporized without any "coming down" period. That's it!
I decided to go ahead. The time came to do the work. The morning of the procedure Dr. Maddahi hugged me and said he was very excited about it, and I was very relaxed. The anesthesiologist put the needle in and that was the last thing I remembered.
I woke up and had the temporaries on. Everyone is "oohing" and "awing" – I was in love with my temporaries. My teeth were long again like when I was a kid. I came back for adjustments and re-cementing when I ate something too harsh for a temporary to withstand. The trust and warmth of the bond with Dr. Maddahi and the staff – it's not just, "Good morning!" – it's like coming into a room with your sisters – it's unusual.
Then I got my permanent teeth. I was so comfortable coming here it was just another day. It was a big milestone for me medically, dentally, and cosmetically, but it felt like just another day. No big expectation because they had already been met. No unknowns – complete faith at that point.
Now they're in and adjusted and the faith remains. All my expectations were met and surpassed. It feels so good to smile. So many years I've smiled guardedly. Everyone thinks I've had a facelift!
It has been the best experience of my life. Dr. Maddahi and his staff have an ability to put me in a place where it unfolded like a perfect flower – unfolded and right by nature. JM

